Terms of delivery and returns

Purchasing andshipments

Shopping at www.barbacoaserebus.com is very easy and convenient through our on-line store.
You can make the payment with your credit or debit card (with payment gateway NAME OF YOUR BANK or through Paypal.
Both methods are the safest and most common on the Internet, the seller does not receive any bank details from the buyer and all information travels encrypted.
If you prefer to pay by bank transfer, please write to us and we will provide you with our account number.
All our products include 21% VAT.

Shipping

Our orders in peninsula are shipped through direct road transport. You must ensure that you have means of unloading and that a full truck or trailer can fit on the street.

Orders received from Ceuta and Melilla, Canary Islands or Balearic Islands are shipped by sea freight. You must ensure that you have means of unloading and that a full truck or trailer can fit on the street.

International orders can be shipped by land or sea transport depending on destination. You must ensure that you have means of unloading and that a full truck or trailer can fit on the street.


Delivery time may vary from 6 to 8 weeks.

As these products are handmade and made to order, we recommend that you place your order with a little time for the preparation of the piece. However, if you need a product urgently you can contact us and we will inform you about its existence in stock and the possibility of an immediate shipment.

Shipping conditionsío:


Don’t forget to give us your phone number to coordinate the delivery of your order.

Returns and Exchanges

You have 5 calendar days from the date you receive your order to make claims or report incidents.


Once we receive the incident, we will proceed to analyze it and communicate the actions to be taken to solve it.